Contact Us

If you have any inquiry/complaint/suggestion, feel free to contact us  

Monday -  Friday 9am-6pm EST at 1-877-357-1994 OR Email us at support@bikeruniverse.com  

You can also use the contact form below to send us your questions/feedback. 

Check out our FAQ to see if your question has already been answered.

PLEASE DON'T SEND PACKAGES DIRECTLY TO OUR OFFICE ADDRESS. Always contact our customer support first. If you need to return or exchange an item, request a Return Authorization Form and send the package back to the address listed on RA Form.

 Click Here to Request a Return Authorization Form